How often do you pay your electricity bill?
Do you want to plan your expenses? Do you know when your electricity bill is due?
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All the information on your electricity bill
You’ll receive your electricity bills every month or every two months (bimonthly), depending on factors such as your chosen rate plan, the company you have a contract with, etc. How many days do you have to pay your electricity bill? When does your utility company send you your electricity bill?
1. How often do you pay your electricity bill? Every month or every two months?
According to all official Spanish agencies, electricity consumption accounts for at least 65% of the total cost of the average Spanish household’s electricity bill.
With the latest price hikes, the amount of the electricity bill is one of the most common concerns for Spanish families, so it’s important to know and keep track of how much our appliances consume.
Electricity bills are paid monthly (monthly billing) or every two months (bimonthly billing), depending on your electric utility or whether you are on a free-market rate plan or a regulated-market rate plan (PVPC).
Electricity bills are official documents that detail your electricity usage and the taxes levied on that usage, which utilities issue to their customers for informational purposes and as a payment receipt. They are the official way for consumers to find out how much they owe and how much energy they have used.
There are two types of billing based on your meter reading:
- Billing Based on Actual Usage. If you have a smart meter, the utility company can see in real time how much electricity you’ve used because the meter reports that information to them.
- Estimated billing. The electric utility estimates your usage based on previous meter readings. Typically, every two months, one bill is based on the estimated usage, and the next bill “adjusts” this estimate up or down based on your actual meter reading.
Regardless of the billing period or how consumption is estimated, it’s important that you take responsibility for paying your bills to avoid having your electricity service disconnected.
2. In the regulated market, how often are electricity bills paid?
Consumers who have electricity contracts on the regulated market—that is, those on PVPC (Voluntary Price for Small Consumers) rates—receive their bills every month.
Until the introduction of smart meters, which allow your electricity usage to be measured in real time, bills were issued every two months because it wasn’t possible to measure actual usage as it is today.
Would you like to learn more about PVPC rates?
Currently, PVPC rates can only be purchased through the designated electricity suppliers, which are as follows:
- Curenergía, Iberdrola’s Last-Resort Electricity Supplier
- Energía XXI, de Endesa
- Gas & Power, de Naturgy
- Régsiti, de Viesgo
- CHC COR
- Teramelcor SL
- Ceuta XXI Energy
3. In the free market, how often are electricity bills paid?
In the free market, electric utilities set their own prices, offers, and promotions—and, naturally, their billing cycles, which can be monthly (every month) or bimonthly (every two months). Each company has its own policy in this regard; some issue both paper and electronic bills (via email), while others issue bills only in digital format, and so on.
As consumers, we should be proactive and ask our provider for the billing frequency that best suits our needs—monthly or bimonthly—as well as how we’d like to receive our bills: on paper via regular mail or digitally via email.
Most companies, however, allow us to access our billing and usage information through their online customer portals. All we have to do is log in with our account information. This is a very useful feature for those of us who want to save money on our electricity bills.
4. How often does Endesa send out its bills?
Endesa issues its electricity and gas bills every month or every two months, depending on the terms agreed upon with them, the rate plan selected, and whether or not electronic billing is active.
In any case, we can always contact them and ask them to change the frequency of our billing.
| Contacto | Teléfono |
|---|---|
| Atención al cliente Fecsa | 900 878 119 |
| Teléfono de Averías Fecsa: | 900 850 840 |
5. How often does Iberdrola send out its bills?
As with Endesa, Iberdrola issues bills either monthly or bimonthly, depending on the rate plan you have and whether or not you have opted in to electronic billing.
- Iberdrola’s monthly billing: This applies to open-market rates and is processed via electronic billing.
- Billing every two months: If you do not have electronic billing enabled, Iberdrola will issue bills every two months.
To activate electronic billing and change your billing cycle from bimonthly to monthly, you can contact Iberdrola or do so through its customer app or in the customer section of the website.
| Contratar | 900 377 532 |
| Atención al cliente 24 horas | 900 225 235 |
| Asistencia Técnica AVERÍAS | 900 224 522 |
| Atención al cliente EMPRESAS | 900 400 408 |
| Teléfono Reclamaciones | 900 225 235 |
6. How often does Repsol send out its invoices?
Repsol issues its electricity bills every two months, and you’ll receive them in your mailbox or via email (if you’ve signed up for electronic billing).
How often does Naturgy send out its bills?
Naturgy issues monthly bills for electricity and bimonthly bills for gas, regardless of whether you have opted for electronic billing.
How often does EDP send out its bills?
EDP’s case is somewhat unique because the frequency with which bills are issued depends on the power capacity we have contracted for our service.
- Power ratings greater than 15 kW: monthly billing
- Electricity rates for customers with a power rating of less than 15 kW: billing every two months
7. How long do you have to pay your electricity bill after you receive it?
As a general rule, you have 20 calendar days to pay the invoice once it has been issued.
Companies can take action against non-payment starting with a single unpaid or overdue invoice.
They will usually notify you, by mail or phone, that your bill is overdue, and if you haven’t paid it within about twenty days, they will cut off your electricity. Some electric utilities offer assistance programs for customers facing payment difficulties, such as Pepeenergy, and if you meet the requirements, you can also qualify for the Social Electricity Subsidy or its new version, the COVID-19 Social Subsidy.
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Questions? We answer them
How often do people pay their electricity bills in Spain?
Electricity bills are issued monthly or bimonthly (every two months), depending on the utility company, the rate plan you’ve signed up for, and whether or not you’ve opted in to electronic billing.
homes and businesses.
What is the difference between billing based on actual usage and estimated billing?
With a smart meter, the utility company knows your usage in real time and bills you based on accurate data. Without a smart meter, the utility company estimates your usage based on previous readings, and every other bill is usually a correction to the previous estimate.
In the regulated market (PVPC), when is the electricity bill due?
Consumers on the PVPC rate plan receive their bills monthly, thanks to smart meters that measure consumption in real time.
And in the free market?
In the free market, each company sets its own billing cycle. It can be monthly or bimonthly, depending on the rate plan and the company. As a consumer, you can request the billing cycle that works best for you.
How often does Iberdrola send out bills?
Iberdrola issues monthly bills for open-market rates when electronic billing is enabled. If you do not have electronic billing enabled, bills are sent every two months.
How often do Repsol and Naturgy send out bills?
Repsol issues its electricity bills every two months. Naturgy bills for electricity monthly and for gas every two months, regardless of whether or not you have opted for electronic billing.
How many days do I have to pay my electricity bill?
As a general rule, you have 20 calendar days from the invoice date to make payment without penalty.
What happens if I don't pay my electricity bill on time?
The company may notify you by mail or phone, and if you do not pay the amount due within approximately 20 days of the notice, it may cut off your electricity service. Some companies offer assistance programs for customers who are having trouble paying their bills.
Can I change the billing frequency for my bill?
In most cases, yes—you can do so by contacting your utility company and requesting the change. Activating electronic billing is usually the first step to switching from bimonthly to monthly billing with companies like Iberdrola or Endesa.
Can I access my bills online without waiting to receive them?
Yes, most companies offer a customer portal on their website or app where you can view your billing history and usage at any time, which is very helpful for keeping track of your expenses and determining whether you’re paying too much.
