{"id":53680,"date":"2021-01-02T18:12:02","date_gmt":"2021-01-02T18:12:02","guid":{"rendered":"https:\/\/www.quecomparo.es\/privacy-policy\/"},"modified":"2026-07-06T09:20:05","modified_gmt":"2026-07-06T09:20:05","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.quecomparo.es\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Your privacy is important to us.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1. Protection of personal data under the GDPR<\/b><\/h3>\n

Grupo Tasfor Marketing y Publicidad S.L., in accordance with current legislation on the protection of personal data, hereby informs you that the personal data collected via the forms on the website is incorporated into the specific automated data files relating to users of the services provided by Grupo Tasfor Marketing y Publicidad S.L.<\/p>\n

The purpose of the collection and automated processing of personal data is to maintain the business relationship and to carry out tasks relating to information, training, advice and other activities typical of Grupo Tasfor Marketing y Publicidad S.L.<\/p>\n

As a user, by submitting your contact details via a form or requesting any of our services, you explicitly consent to and accept communications via telephone calls, email and WhatsApp.<\/p>\n

This data will only be disclosed to those organisations where necessary, for the sole purpose of fulfilling the objective set out above.<\/p>\n

Grupo Tasfor Marketing y Publicidad S.L. takes the necessary measures to ensure the security, integrity and confidentiality of data in accordance with the provisions of Regulation (EU) 2016\/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing the former LOPD, the new Organic Law 3\/2018 of 5 December on Data Protection and the Guarantee of Digital Rights (LOPDGDD).<\/p>\n

2. IDENTIFICATION OF THE DATA CONTROLLER<\/strong><\/p>\n

In accordance with Article 13 of the GDPR (Regulation (EU) 2016\/679), we hereby inform you that the data controller is Grupo Tasfor Marketing y Publicidad S.L., via the domain https:\/\/www.quecomparo.es<\/p>\n

    \n
  • Company name: Grupo Tasfor Marketing y Publicidad S.L.<\/li>\n
  • CIF: B90410945<\/li>\n
  • Registered Office: PS Miguel Unamuno 13, Postcode 41020 \u2013 Seville (Seville).<\/li>\n
  • Contact number: 900 377 532<\/li>\n
  • Contact email: hola@quecomparo.es<\/li>\n<\/ul>\n

    Users may at any time exercise their rights of access, objection, rectification, erasure, restriction and data portability as recognised in the aforementioned Regulation (EU). Users may exercise these rights themselves by emailing clientes@quecomparo.es or writing to: PS Migue\u00f1, Unamuno 13, Postcode 41020 \u2013 Seville (Seville). <\/p>\n

    The user declares that all the information provided by them is true and accurate, and undertakes to keep it up to date, notifying Grupo Tasfor Marketing y Publicidad S.L. of any changes.<\/p>\n

    3. Purpose of the processing of personal data:<\/strong><\/h3>\n

    As we can provide you with comparisons, information and advice< 1 > on the various services we offer, such as energy tariffs, alarm services, insurance, financial products and others,< 2 > we will need to process your data, depending on your needs.<\/p>

    As a user, by submitting your contact details via a form or requesting any of our services, you explicitly consent to and accept communications via telephone calls, email and WhatsApp.<\/p>

     <\/p>\n

    3.1. DATA PROCESSING BY Grupo Tasfor Marketing y Publicidad S.L.<\/b><\/p>\n

    In general, the processing of personal data< 1 > will be as follows:<\/p>\n

    a.      To offer you our services and to facilitate communication between us.<\/p>\n

    b.      To manage the relationship that enables us to provide you with the information you have requested and to arrange the services you require, which will involve both us and the service provider.<\/p>\n

    c.      To respond to your requests for information, fulfil our obligations under the contractual relationship, and streamline our relationship with you.<\/p>\n

    d.      To be able to provide you with the information you have requested regarding energy tariffs, alarm services, insurance, financial products or other matters. In some cases, we will ask you for information that is essential to providing you with the best comparison; if you do not provide the information we request, it will be impossible for us to provide the service. For example, if you ask us for a comparison of energy services, we need to know the address where you wish to take out the contract. If you do not provide this, we will not know how to proceed in order to compare suppliers and offers from different companies. <\/p>\n

    e.      If no contractual relationship has been established, the WEBSITE will retain your data so that it can send you new offers, process any future enquiries you may make, or provide you with improvements to the offers you have requested. You may exercise your right to object at any time if you decide that you no longer wish to receive information about our products or services. <\/p>\n

    f. If you have accessed this privacy policy after receiving an email from a member of staff, the purpose is to send you messages and\/or reply to your messages, answer any queries you may have, and maintain the relationship we have established with us.<\/p>\n

    g. To carry out service quality checks; to this end, please be advised that we may monitor and record any conversations you have with us, regardless of the medium used.<\/p>\n

    h.      Any telephone calls you make to us may be recorded in order to improve the quality of our services and to process your order for the product and\/or service on offer.<\/p>\n

    i.        To improve the services we offer and the security of our systems; this purpose enables us to improve our services, maintain them and ensure their effectiveness, and enhance security when it comes to protecting your data and our digital platforms, in order to detect and prevent fraud in the transactions carried out.<\/p>\n

    In addition to all of the above, we would like to reiterate and explain that the purposes for which Grupo Tasfor Marketing y Publicidad S.L. will process your personal data collected via the website: https:\/\/www.quecomparo.es, are as follows:<\/p>\n

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    • To ensure compliance with the company\u2019s commercial, employment, corporate and accounting obligations.<\/li>\n
    • To provide its services in accordance with the specific needs of its clients, with a view to fulfilling the contracts it has entered into.<\/li>\n
    • Marketing communications regarding other services offered by quecomparo.es or any new services we may add to our range in the future.<\/li>\n
    • The transfer of data to third parties with whom contracts have been entered into for this purpose, for commercial, contractual, administrative, marketing and\/or operational purposes.<\/li>\n
    • To fulfil a contract entered into with the user by distance means.<\/li>\n
    • To provide the services contracted by the user.<\/li>\n
    • To send promotional information by email or telephone.<\/li>\n
    • To provide the information requested by the user via the contact form.<\/li>\n<\/ul>\n

      We would like to remind you that you may opt out of receiving marketing communications by any means and at any time by sending an email to the address given above.<\/p>\n

      The fields in these records are mandatory; it is not possible to fulfil the stated purposes unless this information is provided.<\/p>\n

      3.2. SENDING COMMERCIAL COMMUNICATIONS ON BEHALF OF THIRD PARTIES<\/b><\/p>\n

      By accepting this privacy policy, you expressly consent to your personal data being used, in accordance with the preferences indicated on the relevant form, to send you, by post, telephone, email, SMS\/MMS or other equivalent electronic means of communication, offers and communications regarding the products in which you have expressed an interest, the products offered by us, as well as those offered by our affiliated entities, and third parties operating in sectors with which< 1 > we work and which may be involved, regarding products or services that may be of interest to you, based on the comparisons you have requested from us, and specifically in the following sectors:<\/p>\n

      – Energy: Products related to electricity, hydrocarbons and gas.<\/p>\n

      – Alarms: Provided by security companies.<\/p>\n

      -Insurance: Related products include various types of insurance.<\/p>\n

      – Companies providing various services.<\/p>\n

      3.3 How long is the personal data collected retained for?<\/p>\n

      If you have entered into a contract based on advice we have provided, or through the use of any of our services, your data will be retained for a minimum of 5 years from the date on which we cease to provide the service. We would like to point out that the company supplying you with the contracted product or service will have its own Privacy Policy available to you. <\/p>\n

      Standing:<\/b><\/h5>\n

      The processing of personal data requires a legal basis to justify such processing.<\/p>\n

      The first and most important is your consent, which you give us when you accept this Privacy Policy, when you request information about our services, or when you ask us for a comparison of the products you are interested in.<\/p>\n

      We also carry out pre-contractual assessments, which involve a preliminary review of all the quotes we have, so that we can offer you the one that best suits your specific needs. As we have explained previously, in some cases it is essential that we obtain certain key details from you in order to provide you with a comparison. <\/p>\n

      The processing of contracts with end distributors (the electricity supplier, the alarm company, the insurer, etc.). If we have already sent you a commercial proposal that interests you, we need your details so that we can pass them on to the service provider, enabling them to supply you with the service or product you require. For example, if you wish to switch energy suppliers, we need to process and pass on your details to the electricity supplier so that they can register you as a customer and provide you with the service. <\/p>\n

      In short, your data is processed on the following legal grounds, which provide the legal basis for such processing:<\/b><\/p>\n

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      1. Requests for information and\/or the contracting of services from Grupo Tasfor Marketing y Publicidad S.L., the terms and conditions of which will always be made available to you prior to any contract being entered into.<\/li>\n
      2. Free, specific, informed and unambiguous consent, in that we are informing you by making this privacy policy available to you; once you have read it, if you agree, you may accept it by means of a statement or a clear affirmative action, such as ticking a box provided for that purpose.<\/li>\n<\/ol>\n

        If you do not provide us with your details, or if the details you provide are incorrect or incomplete, we will be unable to process your request, making it completely impossible to provide you with the information you have requested or to proceed with the contract for the services.<\/p>\n

        4. TRANSFER OF DATA TO THIRD PARTIES<\/strong><\/p>\n

        In accordance with the preferences selected on the relevant registration form, your personal data may, in turn, be passed on to companies operating in the sectors listed and described in section 3.2.<\/p>\n

        The purpose of this data transfer is to enable these companies to send you, by letter, telephone, email, SMS\/MMS or other equivalent electronic means of communication, commercial information and communications that may be of interest to you.<\/p>\n

        Generally speaking, the data we share in order to provide you with the information you have requested will always be anonymised; in other words, we will not share your telephone number or your email address\u2026 However, on some exceptional occasions, as we have already explained, other types of data will be required in order to provide you with the service.<\/p>\n

        Exceptions:<\/p>\n

        I. We will share other personal data, such as your national identity number or your address, with companies that require it, so that they can offer you a more tailored pricing plan or check the availability of the service. This sharing of data will always be accompanied by additional security measures to protect your privacy as much as possible. <\/p>\n

        II. Where you have provided us with your telephone number and are interested in the offers available, we will share this information with companies that require a telephone number for the purpose of taking out a contract. <\/p>\n

        In such cases, it will be necessary to provide the data described in order to offer you the service, as, as we have already indicated, your objection to this processing will make it impossible to take out the product.<\/p>\n

        We would like to remind you that once you have agreed to sign up for a service, we will need to pass on your details to the service provider so that you can formalise the contract with them. If, on the other hand, you simply wish to receive specific information from that company, we will pass on your details so that they can contact you. <\/p>\n

        In that case, it is important for you to be aware that the processing practices set out in their Privacy Policy will apply.<\/p>\n

        5. WHAT YOUR RIGHTS ARE AND HOW YOU CAN EXERCISE THEM<\/strong><\/p>\n

        In accordance with the provisions of Regulation (EU) 2016\/679, we are committed to respecting the confidentiality of your data and to ensuring that you can exercise your rights; we therefore explain below what each of these rights entails:<\/p>\n

        \u2022 ACCESS: this allows you to find out whether we are processing personal data relating to you and, if so, to determine the purpose of such processing, the source of that data and any disclosures that have been made or are planned.<\/p>\n

        \u2022 CORRECTION: this allows you to correct errors and amend any data that is inaccurate or incomplete. However, as the data subject, you guarantee that the personal data you provide to us is accurate and you are responsible for notifying us of any changes to it. If the data you provide to us is inaccurate, incomplete or incorrect, any loss or damage caused to us, or to the companies whose services we promote, shall be the sole responsibility of the user. In any event, you must only provide us with your own personal data, not that of third parties, except as set out in this Privacy Policy. <\/p>\n

        \u2022 DELETION: if you consider that your data no longer serves the purpose for which it was collected, you have the right to have the data deleted and to stop us from processing it, unless there is a legal obligation to retain it and\/or other legitimate grounds for its processing take precedence.<\/p>\n

        \u2022 RESTRICTION: this allows you to have the processing of your data suspended, thereby preventing any future processing; the data will only be retained for the purpose of establishing or defending legal claims.<\/p>\n

        \u2022 OBJECTION: this allows you to object to the processing of your data. We will cease processing your data, except where there are compelling legitimate grounds, or for the purposes of establishing, exercising or defending legal claims. <\/p>\n

        \u2022 PORTABILITY: you have the right to receive your personal data and to transmit it directly to another data controller in a structured, commonly used and machine-readable format.<\/p>\n

        Users may at any time exercise their rights of access, objection, rectification, erasure, restriction and data portability as recognised in the aforementioned Regulation (EU). Users may exercise these rights themselves by emailing clientes@quecomparo.es or writing to: PS Miguel Unamuno 13, Postcode 41020 \u2013 Seville (Seville). <\/p>\n

        Data collected from users of the services<\/b><\/h5>\n

        In cases where a user uploads files containing personal data to shared hosting servers, Grupo Tasfor Marketing y Publicidad S.L. accepts no liability for the user\u2019s failure to comply with the GDPR.<\/p>\n

        Copyright https:\/\/www.quecomparo.es<\/b><\/h5>\n

        Grupo Tasfor Marketing y Publicidad S.L. is the owner of all copyright, intellectual property rights, industrial property rights, know-how and any other rights relating to the content of the website https:\/\/www.quecomparo.es and the services offered on it, as well as the software required for its operation and any related information.<\/p>\n

        The reproduction, publication and\/or use of the contents of the website https:\/\/www.quecomparo.es, in whole or in part, for any purpose other than strictly private use is not permitted without prior written consent.<\/p>\n

        Intellectual property rights relating to the software<\/b><\/h5>\n

        Users must respect any third-party software made available to them by Grupo Tasfor Marketing y Publicidad S.L., even if it is free of charge and\/or publicly available.<\/p>\n

        Grupo Tasfor Marketing y Publicidad S.L. holds the necessary exploitation and intellectual property rights to the software.<\/p>\n

        The user does not acquire any rights or licences in respect of the contracted service, the software required to provide the service, or the technical information relating to the monitoring of the service, with the exception of the rights and licences necessary for the performance of the contracted services and solely for the duration of those services.<\/p>\n

        For any action going beyond the fulfilment of the contract, the user must obtain written authorisation from Grupo Tasfor Marketing y Publicidad S.L. The user is prohibited from accessing, modifying or viewing the configuration, structure and files of the servers owned by Grupo Tasfor Marketing y Publicidad S.L., and shall be liable under civil and criminal law for any incident that may occur on the servers and security systems as a direct result of negligent or malicious conduct on their part.<\/p>\n

        Intellectual property rights relating to the hosted content<\/b><\/h5>\n

        Any use of the services provided by Grupo Tasfor Marketing y Publicidad S.L. that contravenes intellectual property legislation is prohibited, and in particular:<\/p>\n

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        1. Any use that contravenes Spanish law or infringes the rights of third parties.<\/li>\n
        2. The publication or transmission of any content which, in the opinion of Grupo Tasfor Marketing y Publicidad S.L., is violent, obscene, abusive, illegal, racist, xenophobic or defamatory.<\/li>\n
        3. Cracks, software serial numbers or any other content that infringes the intellectual property rights of third parties.<\/li>\n
        4. The collection and\/or use of other users\u2019 personal data without their express consent or in breach of the provisions of Regulation (EU) 2016\/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.<\/li>\n
        5. The use of the domain\u2019s mail server and email addresses to send bulk unsolicited email.<\/li>\n<\/ol>\n

          The user bears full responsibility for the content of their website, the information transmitted and stored, hyperlinks, third-party claims and legal proceedings relating to intellectual property, third-party rights and the protection of minors.<\/p>\n

          The user is responsible for complying with the laws and regulations in force and the rules relating to the operation of the online service, e-commerce, copyright, the maintenance of public order, and universal principles governing the use of the Internet.<\/p>\n

          The user shall indemnify Grupo Tasfor Marketing y Publicidad S.L. for any costs incurred as a result of Grupo Tasfor Marketing y Publicidad S.L. being named as a defendant in any legal proceedings for which the user is liable, including legal fees and costs, even in the event of a non-final court decision.<\/p>\n

          Protection of hosted information<\/b><\/h5>\n

          Grupo Tasfor Marketing y Publicidad S.L. makes backups of the content hosted on its servers; however, it accepts no liability for the loss or accidental deletion of data by users. Similarly, it does not guarantee the full restoration of data deleted by users, as such data may have been deleted and\/or modified during the period since the last backup was taken. <\/p>\n

          The services offered, with the exception of specific backup services, do not include the restoration of content stored in the backups carried out by Grupo Tasfor Marketing y Publicidad S.L., where such loss is attributable to the user; in this case, a fee will be determined in accordance with the complexity and volume of the recovery, subject to the user\u2019s prior acceptance.<\/p>\n

          The recovery of deleted data is only included in the price of the service where the loss of content is due to causes attributable to Grupo Tasfor Marketing y Publicidad S.L.<\/p>\n

          Commercial communications<\/b><\/h5>\n

          In accordance with the LSSI, Grupo Tasfor Marketing y Publicidad S.L. will not send advertising or promotional communications by email or any other equivalent electronic means of communication unless these have been previously requested or expressly authorised by the recipients. <\/p>\n

          In the case of users with whom there is a pre-existing contractual relationship, Grupo Tasfor Marketing y Publicidad S.L. is authorised to send commercial communications relating to products or services provided by Grupo Tasfor Marketing y Publicidad S.L. that are similar to those initially covered by the contract with the customer.<\/p>\n

          In any event, once the user has verified their identity, they may request that no further marketing information be sent to them via the Customer Service channels.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

          Your privacy is important to us. 1. 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